Questions, answered.

No. You do not need a referral to see a clinical psychologist, and you can book your first appointment directly. A GP referral is only required if you would like to claim Medicare rebates under the Better Access scheme.

The consultation fee is $310 per session, in line with the current Australian Psychological Society recommended schedule. A Medicare rebate of $145 per session is available for clients with a valid Mental Health Care Plan, for up to 10 sessions per calendar year.

The provider number is 5334263A. You will need it to claim your Medicare rebate.

Yes. Telehealth sessions are available through a secure online platform. Once your appointment is confirmed, you receive a private email with a secure link and an access code.

A standard consultation runs for 50 to 60 minutes. Extended sessions can be arranged when clinically relevant.

Please provide at least 48 hours notice for any cancellation. Late cancellations may incur a fee.

Nadine works primarily with adults across the lifespan. If you are seeking support for a younger person, she is happy to discuss appropriate referrals and options.

Yes. Sessions are offered in English or French, whether you are in Australia, overseas or travelling. Nadine has lived across several countries and brings a genuine understanding of cultural and relational complexity.

Yes. Nadine offers a safe, welcoming and affirming space for clients of all sexual orientations, gender identities and expressions.

Therapy can help with anxiety, trauma, depression, life transitions, relationships, emotional regulation, work stress, self-esteem and parenting concerns, among other things. If you are unsure whether therapy is right for your situation, you are welcome to ask.

Nadine draws on a range of evidence-based approaches, including EMDR, Acceptance and Commitment Therapy, Dialectical Behaviour Therapy, Cognitive Behaviour Therapy, Schema Therapy and psychodynamic ideas. The approach is tailored to your needs and goals rather than fixed in advance.

Therapy is collaborative, thoughtful and paced according to what you need. Some sessions are reflective and exploratory; others focus on practical strategies and emotional processing. Throughout, the aim is a considered, unhurried space in which you feel understood.

Yes. What you share in the room stays in the room, with the few exceptions that the law and our professional code require, for example where there is a serious risk of harm to yourself or someone else. Nadine will always explain, in plain terms, where those limits sit.

No. Unlike a General Practitioner or Psychiatrist, a clinical psychologist cannot prescribe medication. Where medication may be helpful, Nadine is glad to work alongside your GP or psychiatrist.

Yes. Nadine loves animals and is glad to welcome your companion to a session.

You can reach the practice through the contact page or by email at contact@mindsana.au, with replies usually within one business day. Reception is available on 07 3254 0333 during business hours. In an emergency, call 000.